Menu

Support

If you have any questions, please don't hesitate to get in touch with us.

Frequently asked questions

What is included into the CHD6800 miniPOS set?

CHD6800 miniPOS set consists of a CHD6800 all-in-one point-of-sales terminal, a cash drawer and miniPOS sales software with configuration tools.

What is CHD6800 miniPOS system suitable for?

Our system is suitable for small to medium size retailers (stores) and hospitality (restaurant) businesses. It will enable you to perform everyday sales operations and reporting, and manage your cash flow. We will set the POS software to the type of your business.

How do I operate CHD6800 miniPOS?

It’s very simple – the device consists of a 10” LCD touch screen to operate it, a built-in receipt printer and customer display. Once you turn on the device, the miniPOS sales application starts and you are ready to go!

Where my data will be stored?

Your privacy is important to us, therefore all information including setup configuration, product data and sales data will be stored only in your device.

How can I save or restore my data?

CHD6800 miniPOS allows you to save and restore complete configuration of your system on an SD card in a matter of a few seconds, with one key press. This applies to system configuration, keyboard layouts and product information.

Can I set up CHD6800 miniPOS sales system myself?

Yes, this is one of the main benefits of CHD6800 miniPOS! A CHD customer service representative will provide you with training and guidelines on how to set the system up and manage it. After this, we will continue to support you, should there be a need.

I have a restaurant. Does CHD6800 miniPOS work in a network?

Yes, it does! For instance, for a bar or a restaurant, miniPOS allows you to open a table on one device and close on another.

Can the operator’s display layout be customized?

You can create layouts that suit your sales needs best. You can add, remove and re-arrange buttons, add product pictures, group the buttons in sub-menus, the options are endless.

How can I get a CHD6800 miniPOS?

Easy - just press the “Request” button on the home page of this web site and our sales executive will reach out to you within 1 business day. Don’t forget to fill all details!

Or just call us at +65 6255 9910 or email to .

What external devices can I add to CHD6800 miniPOS?

You can add digital scales, barcode scanners, kitchen printers, customer monitors and a lot of other devices.

How can I get Reports?

The reports can be printed on the CHD6800 built-in printer.

Do you offer payment terminals?

We do not provide payment terminals, but we will help you to find one from our partners.

I’d like to purchase CHD6800 miniPOS. What financing options do you offer?

You can buy the system outright or choose a three payment method. CHD Sales Executive will explain to you the available options.

I like CHD6800 miniPOS but just are not sure... Can I try it?

Yes! You can try the CHD6800 miniPOS for one month. CHD Sales Executive will explain to you the details.

How will I be supported?

CHD6800 miniPOS is easy to set-up and use and provides you with all the essential tools: point-of-sales hardware, sales software and configuration utility. Using it is intuitive and simple.

However, should you have any questions, there are different support options.  CHD Technical team will explain to you the details. 

Do You have "DIY How-to" videos?

Yes, we are constantly creating new "how-to" tutorial videos of basic CHD 6800 miniPOS system programming.

You are welcome to see them in our Youtube channel!